I have problem logging to Enetrprise portal after installation

[Former Member]

Hello

I have problem logging to Enetrprise portal after installation. I tried with master password (specified during installation).

for users "sap*", "administrator", "Administrator", "J2EE_ADMIN"

I also tried by setting "ume.superadmin.password" and "ume.superadmin.pactive" but I can not log with "sap*" on even with specified password

[Former Member · Accepted solution]

Thank you for our time. Here is the last part of log(I hope indicative enaough as log iis very long)

(As I said I have only acces at os level and configtool):

[EXCEPTION]

#1#com.sap.security.core.logon.imp.UMELoginException: USER_AUTH_FAILED at com.sap.security.core.logon.imp.SAPJ2EEAuthenticator.logon(SAPJ2EEAuthenticator.java:946) at com.sap.security.core.logonadmin.ServletAccessToLogic.logon(ServletAccessToLogic.java:208) at com.sap.security.core.sapmimp.logon.SAPMLogonLogic.doLogon(SAPMLogonLogic.java:914) at com.sap.security.core.sapmimp.logon.SAPMLogonLogic.uidPasswordLogon(SAPMLogonLogic.java:578) at com.sap.security.core.sapmimp.logon.SAPMLogonLogic.executeRequest(SAPMLogonLogic.java:158) at com.sap.security.core.sapmimp.logon.SAPMLogonServlet.doPost(SAPMLogonServlet.java:60) at javax.servlet.http.HttpServlet.service(HttpServlet.java:760) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364) at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039) at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265) at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95) at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175) at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33) at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41) at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37) at java.security.AccessController.doPrivileged(AccessController.java:219) at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104) at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176) # #1.5 #00505699278700740000002D0000719100047A7D755F1FF4#1260579165511#com.sap.engine.services.security.authentication.logonapplication#sap.com/com.sap.security.core.admin#com.sap.engine.services.security.authentication.logonapplication.doLogon#Guest#0##n/a##a9383e60e6b811dec28d005056992787#SAPEngine_Application_Thread[impl:3]_14##0#0#Error##Java###doLogon failed [EXCEPTION] #1#com.sap.security.core.logon.imp.UMELoginException: USER_AUTH_FAILED

at com.sap.security.core.logon.imp.SAPJ2EEAuthenticator.logon(SAPJ2EEAuthenticator.java:946)

at com.sap.security.core.logonadmin.ServletAccessToLogic.logon(ServletAccessToLogic.java:208)

at com.sap.security.core.sapmimp.logon.SAPMLogonLogic.doLogon(SAPMLogonLogic.java:914)

at com.sap.security.core.sapmimp.logon.SAPMLogonLogic.uidPasswordLogon(SAPMLogonLogic.java:578)

at com.sap.security.core.sapmimp.logon.SAPMLogonLogic.executeRequest(SAPMLogonLogic.java:158)

at com.sap.security.core.sapmimp.logon.SAPMLogonServlet.doPost(SAPMLogonServlet.java:60)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(AccessController.java:219)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

#

#1.5 #005056992787007A000000010000719100047A8266091825#1260600383051#com.sap.engine.core.thread.impl5.SingleThread##com.sap.engine.core.thread.impl5.SingleThread.SingleThread.execute().RuntimeException####n/a##0fdc11b0e6ea11deba31005056992787#SAPEngine_System_Thread[impl:5]_13##0#0#Error#1#/System/Server/Critical#Plain###java.lang.NullPointerException#

#1.5 #005056992787007A000000020000719100047A8266091906#1260600383052#com.sap.engine.core.thread.impl5.SingleThread##com.sap.engine.core.thread.impl5.SingleThread.SingleThread.execute().RuntimeException####n/a##0fdc11b0e6ea11deba31005056992787#SAPEngine_System_Thread[impl:5]_13##0#0#Error##Plain###java.lang.NullPointerException#

#1.5 #005056992787007A000000030000719100047A826609193D#1260600383052#com.sap.engine.core.thread.impl5.SingleThread##com.sap.engine.core.thread.impl5.SingleThread.SingleThread.execute().RuntimeException####n/a##0fdc11b0e6ea11deba31005056992787#SAPEngine_System_Thread[impl:5]_13##0#0#Error##Plain###java.lang.NullPointerException

at com.sap.engine.services.log_configurator.archive.Buffer.removeTask(Buffer.java:158)

at com.sap.engine.services.log_configurator.archive.ArchivingThread.run(ArchivingThread.java:43)

at com.sap.engine.frame.core.thread.Task.run(Task.java:64)

at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:83)

at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:156)

#

[sunny_pahuja2 · Accepted solution]

Hi,

Follow below link to activate emergency user sap. After activating sap user, reset password of other users. And then use passwords to login into the system.

http://help.sap.com/saphelp_nw04s/helpdata/en/3a/4a0640d7b28f5ce10000000a155106/content.htm

When you will activate emergency user, you will not be able to login with any other user. So, after de-activating it. Then try login with other users with new password which you will reset.

Thanks

Sunny

[Former Member]

Thank you. I tried yesterday also this. I reinstalled the system with new master password(less complex) and I can log on. It seems "Hs3yths"is too complex

[Former Member]

I get a message (translated) "checking username failed". Which log you have in mind. I am pritty new in java world?

I know where to get stderr...(but I do not think you have in mind this

PS: I get mentioned error wherever I try to log on(e.g NWA, UME, portal...)

[sunny_pahuja2]

Hi,

Could you please check default trace file in /usr/sap/<SID>/<instance>/j2ee/cluster/server<n>/log ?

Check for the error and also paste here ?

Thanks

Sunny

[sunny_pahuja2]

Hi Jan,

what error are you facing ?

Could you please paste log here ?

Thanks

Sunny