How to determine the real (effective) Service Level ov a material?

[Former Member]

Hello Experts,

I have Service Levels of for example 92% or 98% for a material set up in the material master data ( MARC-LGRAD ). This shall mean in reality, that I can deliver in 92% or 98% of the cases the needed goods in the right quantity. Only in 8% or 2% of the cases I can not do that. Maybe I have nothing of that material in stock to deliver or I only have not enough of it.

The Service Level is one of the aspects affecting the reorder point and safety stock.

No I want determine for my materials what the "real" Service Level is based on maybe the deliveries?

Is there a standard report of SAP to check this? If not: does anyone has some hints for me how to code it myself?

Best Regards

Manfred

[madlercm · Accepted solution]

Hi Manfred,

This information is a bit tricky, becuase you don't always have it in the business process.

One of easy sources, is if you plan for sales, then you can see both what was ordered versus what was actually delivered.

But if you plan for internal consumption, lets say somebody goes to the store, and if the material is not there nothing is recorded in the system to testify for that.

Regards,

Mario