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NEED HELP: Problem with Canvas Size in Crystal design/report.

Former Member
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Hello,

I am having some trouble with one of my reports, the canvas size is so much bigger than my design/report, which is causing it to preview really small. I have gone into the document properties and tried to change those settings, I have also used the tools to try to make the canvas size smaller, it seems as thought nothing is really working. When I use those tools it cuts off part of my report and also adds huge scroll bars into my design... Does anyone have any insight on this? It would be a great help.

Thank you,

Kerry Jenkins

Harte-Hanks Analyst

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Answers (2)

Answers (2)

Former Member
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I am using version 5.1.3.0

My concern isn't about the printing, the printing comes out small too. I am more concernend about the Preview of it because I need to upload the flash file to our clients portal so they can view the report.

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Hi Kerry,

Are you using Crystal Reports Designer or BusinessObjects designer ( what ever it was called ) Crysstal Reports 5 was released in the summer of 1997 and definitely did not support a flash file.

Need more info and details on the versions you are using and info on the Clients portal, Is it Businessobjects Enterprise 5.1?

Thank you

Don

Former Member
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I am using Business Objects Xcelsius, it allows you to export a SWF file, that is the file I upload to my clients portal, then they can view the file in an IE window. Please let me know if you need more info.

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What version of Crystal are you using?

What is your default printer? Try changing it to a typical 8 1/2 by 11 page size.