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error during installation of sap solution manager.

Former Member
0 Kudos

Installation type : local installation

server is not on domain.

login as administrator with full rights

back end is on oracle.

Following log is generated during installation of sap solution manager and abort installation.

TRACE 2009-12-09 16:11:37.828 [iaxxejsexp.cpp:199]

EJS_Installer::writeTraceToLogBook()

2009-12-09 16:11:37.828 NW._collectSystemsFromWindowsServices()

WARNING 2009-12-09 16:11:38.984 [ianxcreghelper.cpp:235]

CNTRegistryKey::CNTRegistryKey(., HKEY_LOCAL_MACHINE, SYSTEM\CurrentControlSet\Services\etqcdrk, ...)

Error 5 (Access is denied.

) in execution of a 'RegOpenKeyEx' function, line (81), with parameter (SYSTEM\CurrentControlSet\Services\etqcdrk).

WARNING 2009-12-09 16:11:39.0 [ianxcreghelper.cpp:469]

CNTRegistryKey::CNTRegistryKey(., HKEY_LOCAL_MACHINE, SYSTEM\CurrentControlSet\Services\etqcdrk, ...)

The subkey 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\etqcdrk' does not exist on the 'localhost' host.

TRACE 2009-12-09 16:11:39.31 [iaxxejsbas.hpp:388]

handleException<ESAPinstMsgException>()

Converting exception into JS Exception Exception.

TRACE 2009-12-09 16:11:39.31 [iaxxejsexp.cpp:199]

EJS_Installer::writeTraceToLogBook()

t_NW_Options.updateRow(, WHERE name='collected'), updating

ERROR 2009-12-09 16:11:39.31

CJSlibModule::writeError_impl()

MOS-01185 The subkey 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\etqcdrk' does not exist on the 'localhost' host.

TRACE 2009-12-09 16:11:39.46 [iaxxejsbas.hpp:460]

EJS_Base::dispatchFunctionCall()

JS Callback has thrown unknown exception. Rethrowing.

ERROR 2009-12-09 16:11:39.46

FCO-00011 The step collect with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_GetSidNoProfiles|ind|ind|ind|ind|2|0|collect was executed with status ERROR .

TRACE 2009-12-09 16:11:39.78

<html><head></head><body><p>An error occurred while processing service <b>SAP Solution Manager 4.0 Support Release 3 > SAP Systems > Oracle > Central System > Central System Installation</b>. You may now</p><ul> <li>press <I>Retry</I> to repeat the current step.</li> <li>press the <I>View Log</I> button to get more information about the error.</li> <li>stop the task and continue with it later.</li></ul><p>Log files are written to <b>C:\Program Files/sapinst_instdir/SOLMAN/SYSTEM/ORA/CENTRAL/AS</b>.</p></body></html>

TRACE 2009-12-09 16:11:39.93 [iaxxgenimp.cpp:1155]

showDialog()

waiting for an answer from gui

INFO 2009-12-09 16:18:05.562 [iaxxgenimp.cpp:782]

showDialog()

An error occured and the user decide to stop.\n Current step "|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_GetSidNoProfiles|ind|ind|ind|ind|2|0|collect".

Please give suggestions.

Accepted Solutions (0)

Answers (6)

Answers (6)

Former Member
0 Kudos

Hi,

Looks like your user don´t have rigths to modify Registry, is this Windows 2003 or 2008? Administrator user could have all rights on folders and files but if policies have been applied to the server, probably the Registry can not be modified.

Former Member
0 Kudos

......and this has had everyone stumped since July?!?!?!

Diggeshhjoshi
Contributor
0 Kudos

Chirag,

You can see the error of {Error 5 (Access is denied. ) } in attached error description.

I think you are doing local installation and not domain installation.

What user id you are using to install the system. I hope not sidadm. You can use id that has domain administrator priviliges.

Get the privilige and start installation again.

- Digesh Joshi

Former Member
0 Kudos

I guess you dont have proper permission as a admin if you do a local install

Former Member
0 Kudos

Following is log display in sapinst.log file

INFO 2009-12-09 16:11:37.46

Execute step setNWOption of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_getJavaHome|ind|ind|ind|ind|1|0.

INFO 2009-12-09 16:11:37.593

Execute step collect of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_GetSidNoProfiles|ind|ind|ind|ind|2|0.

WARNING 2009-12-09 16:11:38.984

Error 5 (Access is denied.

) in execution of a 'RegOpenKeyEx' function, line (81), with parameter (SYSTEM\CurrentControlSet\Services\etqcdrk).

WARNING 2009-12-09 16:11:39.0

The subkey 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\etqcdrk' does not exist on the 'localhost' host.

ERROR 2009-12-09 16:11:39.31

MOS-01185 The subkey 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\etqcdrk' does not exist on the 'localhost' host.

ERROR 2009-12-09 16:11:39.46

FCO-00011 The step collect with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_GetSidNoProfiles|ind|ind|ind|ind|2|0|collect was executed with status ERROR .

INFO 2009-12-09 16:18:05.562

An error occured and the user decide to stop.\n Current step "|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_GetSidNoProfiles|ind|ind|ind|ind|2|0|collect".

Former Member
0 Kudos

please paste:

Log files are written to C:\Program Files/sapinst_instdir/SOLMAN/SYSTEM/ORA/CENTRAL/AS.