Save Crystal Report to Crystal Report Server not working, "File Reposit.."

[Former Member]

I just installed the 60-day trial of Crystal Reports 2008 V1 and Crystal Reports Server 2008 V1. Crystal Reports works fine, and I can access the CMC of Crystal Reports Server.

But I'm getting an error when I try to save one of my crystal reports to the Crystal Reports Server. The dialog is saying, "File Repository Server error : Failed to communicate with server Input. Server is down or disabled."

I have tried stopping and restarting the InputFileRepository server to no avail.

What's going on? Is there some limitation to the trial versions of these products.

[former_member142702]

HI

did install the CR Designer and the CR Server on separate machines? If yes can you please check if a firewall is activated on any of those machines?

Regards,

Stratos

[Former Member]

Both Crystal Reports and Crystal Reports Server are installed on the same machine. It is a Windows 2003 server x64, service pack 2. There is no firewall running on this machine.

I am able to connect to the InputFileRepository server using netcat from a completely different machine, so I am sure it is not a firewall issue.

What else can I do to troubleshoot the issue? Are there any logs I can look at? If I use something like Wireshark, will I get any sort of meaningful packet trace?

I am completely stumped as to what is going on. I wish things on Windows were as easy to fix as things on Linux 😕

[former_member142702]

Hi,

can you login in the CMC and check the status of the input file repository server under Servers.

Regards,

Stratos

[Former Member]

The InputFileRepository server is currently running. All of the other servers are also currently running.

[former_member142702]

Hi

I assume that you have tried to save your report using the administrator login and password.

Does your BO server have more than one NICs? (network cards)

Regards,

Stratos

[Former Member]

Yes, I am using the administrator login and password. I have not created any other users.

The BO server only has one NIC (and of course only one IP address).