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Former Member
Dec 09, 2009 at 03:30 AM

Unable to Copy Standard Item Category(SRVS)

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I tried to copy the standard item category ( SRVS ) and create a " Z " item category.

The error was " The business transaction category cannot be assigned ".

However I was able to save the Z item category with " Service Process " business transaction category MISSING.

I attempted to add the SERVICE Process to the Z item category by creating NEW Entry and selecting "SERVICE Process".

I am unable to do that and the second time also it was throwing the same error. The business

transaction category(SERVICE Process) cannot be assigned.

I am new to SAP CRM forum, however I did search the forums b4 I am posting this..

I would appreciate your direction very much. THANK YOU VERY MUCH in Advance.

JM.

Following is the DETAILED error message.

The business transaction category cannot be assigned

Message no. CRM_ORDER_CUST010

Diagnosis

The business transaction category newly assigned to the business transaction

cannot be combined with the business transaction category already assigned to

the business transaction, or is not supported at this level.

System Response

The system rejects the entry.

Procedure

Enter an allowed business transaction category.

The allowed combinations are defined in the system table CRMC_BUS_SUBOB_C.