I tried to copy the standard item category ( SRVS ) and create a " Z " item category.
The error was " The business transaction category cannot be assigned ".
However I was able to save the Z item category with " Service Process " business transaction category MISSING.
I attempted to add the SERVICE Process to the Z item category by creating NEW Entry and selecting "SERVICE Process".
I am unable to do that and the second time also it was throwing the same error. The business
transaction category(SERVICE Process) cannot be assigned.
I am new to SAP CRM forum, however I did search the forums b4 I am posting this..
I would appreciate your direction very much. THANK YOU VERY MUCH in Advance.
JM.
Following is the DETAILED error message.
The business transaction category cannot be assigned
Message no. CRM_ORDER_CUST010
Diagnosis
The business transaction category newly assigned to the business transaction
cannot be combined with the business transaction category already assigned to
the business transaction, or is not supported at this level.
System Response
The system rejects the entry.
Procedure
Enter an allowed business transaction category.
The allowed combinations are defined in the system table CRMC_BUS_SUBOB_C.