XS Advanced Installation on existing HANA db shows error : The system has no valid license.

[former_member95958]

Hello,

I'm trying to install XS Advanced runtime into existing HANA database (version 2.3).
During the installation in HANA Platform Lifecycle Management, I keep getting the error message that "The system has no valid license. Execute failed (337)

I'm pretty sure our database have the valid license.
My colleagues and I have tried
1.Install and delete license for a couple of time and restart HANA db
2.Clear all the cache and browsing history of our browser

Still, the license issue is there.
Please find below license information

Any suggestion? Thank you so much.

[HakanHaslaman]

Possibly, the current license have some issue. Can you please try to delete the current license key and create a "new" one, which you apply then on HANA cockpit?

[former_member95958]

Hello Hakan,
I did tried to delete and install new license for 2-3 times, it's still not working.
The license for HANA I applied are Permanent license as you can refer to the screenshot.
Any other suggestion?

Thanks for the input.

[HakanHaslaman]

Hello Neo, please check the trace files for additional error message, possibly something related to license.

[alexander_bertram]

Hello Neo,

ok just to clarify. My idea was to do your update while the temporary license is active.

So

1. delete your permanten license (if possible in the system)

2. Do your update and see if it works

3.Reinstall permanent license

Best,

Alex

[alexander_bertram]

Hi,

could you try to remove the license (via HANA Studio or sql: UNSET SYSTEM LICENSE ALL) and work with the default temporary license (valid for 90 days only).

Then do your upgrade and afterwards install the correct license again.

Maybe this can solve your issue.

Best regards,

Alex

[former_member95958]

Hello Alexander,

I already try to remove and install HANA license for a couple of time.
And I'm pretty sure the license I have is a permanent one.
Still looking for solution...