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Former Member
Dec 08, 2009 at 04:18 PM

Web Tools not sending Delivery Notices and Order Documents

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Hi Experts

When Webtools was first installed on our SAP B1 system it was able to send Delivery Notes and Sales Order documents for EVERY order which went on the system (not just the Web orders). At some point a setting has been changed and it no longer sends anything to either Web cutomers or regular orders.

I have check that the SMTP service is still running on the webtools server and that we are not blocking the server from sending via Port 25, but I am not sure where to look in the Administration settings to check that it is set up correctly or what those config settings should be.

Thanks in advance.

Jon