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Former Member

The Direct Approval/Reject icons in Approval preview are disabled.

Hi All,

We are in SRM 4.0 Classic scenario and the SC once created goes for the approval workflow as required.The approver can approve the SC in the main approval work list by clicking the approve icon in the 'Action' section or by going to the details section "Approve Purchase" screen.

The Issue now is, approver not able to approve the SC from the Aprpoval work list as the Approve icon is disabled in 'Action' section.The Approver has been assigned the standard role u2013 SAP_BBP_STAL_MANAGER.

What could be the reason for the Issue.

Awaiting for your valuable suggestions.

Thanks & Regards,


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1 Answer

  • Best Answer
    Dec 09, 2009 at 02:57 AM


    Is the issue for only specific user or specific approval task ?

    If you have created custom task, you should maintain the customizing.

    IMG: SRM -> SRM Server -> Cross-Application Basic Settings -> SAP Business Workflow -> Define Dynamic Columns for Integration Inbox



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