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Former Member
Dec 08, 2009 at 11:41 AM

Linking of related notifications

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Hi all,

The client has a requirement, wherein they need to link related notifications, for the purpose of cost allocations.

For eg. a customer complaint triggers a maintanence notification, mentioning some solution; now the actual solution to the problem is something else and that is done by the creation of another notification. Also the locations of these activities are different. The client wants that these two notifications should be linked so that the costs can be properly allocated.

Kindly suggest a suitable solution for this.

Thanks