SAP won't start

[Former Member]

Hi

After system copy our Quality system won't start.

System is ECC 6.0

Kernel 197

i5 OS is V6R1M0.

This is the error from sapstart.log

(5876) Starting: local /usr/sap/BNQ/SYS/exe/run/rslgsend -F pf=/usr/sap/BNQ/SYS/profile/BNQ_DVEBMGS10_SAP001

(5861) Cannot execute "/usr/sap/BNQ/SYS/exe/run/igswd_mt -mode=profile pf=/usr/sap/BNQ/SYS/profile/BNQ_DVEBMGS10_SAP001" - as4_examine failed.

(5861) **** Failed to create new Child Process. Error 0 ****

(5861) Parent Shutdown at 2009/12/07 23:27:54

I have also granted obejct authotities to

GRTOBJAUT OBJ(QSYS/QPMLPFRD) OBJTYPE(PGM) USER(R3GROUP) AUT(USE)

GRTOBJAUT OBJ(QSYS/QPMWKCOL) OBJTYPE(PGM) USER(R3GROUP) AUT(USE)

GRTOBJAUT OBJ(QSYS/QP0ZIPCS) OBJTYPE(PGM) USER(R3GROUP) AUT(USE)

GRTOBJAUT OBJ(QSYS/QPMLPMGT) OBJTYPE(SRVPGM) USER(R3GROUP) AUT(USE)

Read from Note 1134777.

There are 6 other SAP systems running fine on the same host.

Best regards

Mads Hammer

[thomas_obermeier · Accepted solution]

Hi Mads,

The symptom is slightly different from the one described in note 1134777. Did you check for existence of igswd_mt? If it is missing, follow note 937000 to install IGS.

Regards,

Thomas

[Former Member · Accepted solution]

Hi,

I think you have upgraded kernel wrongly. Hope if it is ECC 6.0 the Basic kernel version is 114, while upgrading

I have got the same error where I committed mistake in kernel upgrade.

1. For ECC 6.0 the Basic Kernel was 114 so I wanted to upgrade to 159.

2. While upgrade I just extracted the Kernel part I and Part II in a folder and renamed the folder as NTAMD64.

3. Here was the mistake that the base folder \usr\sap\SID\SYS\EXE\run\NTAMD64 will have other important files like igs, igsexe.lst ,igsmanifest.mf,igsmux_mt,igspw_mt,igswd_mt from installation set which is not available in the kernel zips.

4. Always Uncar the kernel files inside the Kernel directory so that the new files will overwrite the old and the other unchanged files will remain active in the directory.

5. If you have the Back up of old Kernel folder you can try this.

Regards

Bala

[Former Member · Accepted solution]

It's running on IBM system i5. There are internal tools for unpacking the SAR files. You are describing a windows scenario.

Best regards

Mads Hammer

[volker_gldenpfennig · Accepted solution]

Hi Mads,

if you still do have issues with starting SAP, I would recommend to patch the start porfile and comment the IGS lines => it will work ... then you can later check on finxing the root cause ..

... even when I typically always deactivate IGS on non-BW and non-SolMan exactly because of this reason.

Regards

Volker Gueldenpfennig, consolut international ag

http://www.consolut.net - http://www.4soi.de - http://www.easymarketplace.de

[Former Member · Accepted solution]

Hi Volker

Thanks again.

MFG

Mads

[lorenzo_martnez]

> (5876) Starting: local /usr/sap/BNQ/SYS/exe/run/rslgsend -F pf=/usr/sap/BNQ/SYS/profile/BNQ_DVEBMGS10_SAP001

(5861) Cannot execute "/usr/sap/BNQ/SYS/exe/run/igswd_mt -mode=profile pf=/usr/sap/BNQ/SYS/profile/BNQ_DVEBMGS10_SAP001" - as4_examine failed.

I had this problem too.

I reinstalled IGS as noted in SAP Note 937000.

After this, I have completed the installation with:

RMVSAP SID(<SID>)

APYSAP TYPE(*KERNEL) SID(<SID>) DSTLIB(<KERNEL_LIB>)

and SAP started without problems.

It seems that every kernel upgrade requires IGS reinstallation.