SD Experts,
We currently went live with SD, will bill customers based on delivery/goods issue. we are having a issue where we have to cancel an invoice and rebill. Canceling an invoice thru VF11 is not a problem, but what will be the best way to cancel the goods issue, delivery, and sales order and re-create a sales order I would like to do something where I have the whole audit trial. Currently we are canceling goods issue, we delete delivery and create a new delivery, this leaves a gap in audit trial and we are having severe reconciliation problems with SD.
Do you have any suggestions and/or guide me to the correct process? Do I have to cancel all the way to the sales order and re-create an order referencing the that order?
Regards,
Frank