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Former Member
Dec 07, 2009 at 05:19 AM

WO Costing Anomaly

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Two of 5,200 orders on a new system have costing anomalies. Both are routine maintenance orders created from maintenance plans. One was manually released and the other is an initial call (called).

Both orders have had materials deleted during the planning cycle (before release) and now have negative planned costs displayed in the cost overview, but the calculation is not correct. Example of initial (called) order:

1. Task list has 16 materials with a value of $485.45 (checked correct values on material records)

2. 13 materials have been deleted, the 3 remaining materials have a value of $187.40 (checked correct values on material records)

3. $187.40 is reflected in the Planned / Actual cost report

4. A value of $249.24- (negative cost) is displayed in the Cost Overview

5. The labour cost is not displayed in the cost overview, yet it is displayed in the Planned / Actual cost report

6. Costing run on the task list indicates a material value of $485.85, and the value of the materials deleted = $298.45, therefore the Planned / Actual cost report is correct.

I have created the same order type in the same client using the same Tech Object and Task List, but cannot replicate the error. The two users involved assure me the only thing they did was delete materials from the order.

Any suggestions what could be causing a) the labour costs to disappear from the cost overview and b) the materials value in the cost overview to be incorrect?