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Former Member

Too many stagnating entries in SMQ2. How to delete them in one-go?

We are having thousands of entries in SMQ2 of our CRM system. We have analyzed and decided to delete all the entries on the inbound queue. Manual deletion of each queue entry or a group of queue entries is taking much time and also sometimes ending with Time out error.

Is there any way to delete all the entries of the inbound queue in one-go?

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2 Answers

  • Best Answer
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    Former Member
    Dec 06, 2009 at 06:19 AM

    Temporary increase via RZ11 the instance parameter rdisp/max_wprun_time and use a server and a time when no many users are working to launch the manual deletion. Speed and time will depend on your server capacity. You may want to think about creating a temporary dialog instance in another server to dedicate if to this process, if possible and if the queue is too long.

    That parameter controls the time outs for a work process.

    We've done that works for us.

    Regards,

    Juan

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    Former Member
    Dec 06, 2009 at 06:19 AM

    Temporary increase via RZ11 the instance parameter rdisp/max_wprun_time and use a server and a time when no many users are working to launch the manual deletion. Speed and time will depend on your server capacity. You may want to think about creating a temporary dialog instance in another server to dedicate if to this process, if possible and if the queue is too long.

    That parameter controls the time outs for a work process.

    We've done that works for us.

    Regards,

    Juan

    Add comment
    10|10000 characters needed characters exceeded