I am doing a consulting assignment - continuous improvement project at a bulk chemical manufacturer. They have a problem assessing their capacity to manufacturer (they use SAP but do not have a finite planning tool) and plan outbound transportation. Outbound shipments are in bulk tanker trucks. They don't seem to have a clear picture of there ability to execute and plan the business therefore they are always in a state of chaos.
The do not have effective metrics in place to measure schedule adherence and to determine what capacity they have to increase shipments or decrease the available staffing required to match the level of business that they have.
Is there someone in this group that has experience with bulk chemical process including PP and SD?