We have a user who was logging onto our SAP systems fine for a year, then she changed her surname and got her laptop upgraded from XP to Vista at the same time.
Now when she logs onto the SAP systems, she can log onto 2 of them okay using SNC but when she logs onto the 3rd SAP system it displays her old username.
The SNC parameter for her user account in all 3 SAP systems is identical, as is the SNC configuration in her SAP GUI.
Any ideas what could be causing this?