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Former Member
Dec 04, 2009 at 11:51 AM

SNC Logon Issue - Old Username being sent from PC

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We have a user who was logging onto our SAP systems fine for a year, then she changed her surname and got her laptop upgraded from XP to Vista at the same time.

Now when she logs onto the SAP systems, she can log onto 2 of them okay using SNC but when she logs onto the 3rd SAP system it displays her old username.

The SNC parameter for her user account in all 3 SAP systems is identical, as is the SNC configuration in her SAP GUI.

Any ideas what could be causing this?