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Former Member
Dec 04, 2009 at 10:59 AM

How to re-issue a disputed billing doc when mat posting period is closed

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I'm working a client site that has to deal with disputed invoices that come in after the material posting period has been closed.

What needs to happen is that the billing document is cancelled (no problem) and this returns the stock (fuel put back in the tank).

Howeve, the problem is we do not know the best way to re-issue the billing document so that the posting date is against the original date which is often outside the current of previous month's posting period.

Is it practical to open the period prior to last month again? We suspect that this may cause more issues than it solves. What tis the industry standard process for dealing with such disputes?

Thanks for your suggestions

Phil