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W2 Box 12 - Custom WT not printing

Good Day

This is our first year end on SAP USA payroll and we have difficulty with the following.

We produce the W2, but our 401K does not print in Box 12. We've linked the customer WT to Tax form Group (Define tax form groups containing non-tax wage types) W23D, without it printing in Box 12.

Please could you assist.

Regards

Jaco Nel

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