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Former Member
Dec 04, 2009 at 06:45 AM

Returns Sales Process

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Hi,

Assume that I have done the normal sales cycle: Sales Order - Delivery - Invoice

1. Due to some reasons customer return the total quantity delivered.

If I create returns sales order with reference to original sales order there is a possibility where I can enter more quantity that I deliver actual.

Will there be any settings where user can just copy the quantity from the reference sales order but can not enter MORE than the actual deliver quantity? Any routines in copy controls?

2. With reference to the above scenario, I can also refer Invoice document # to create Returns sales order. Correct me if I am wrong. However in my system I don't see any copy controls between Invoice type (F2) and Sales order (RE). Is there something wrong in my system or standard SAP system does not give option for this two document types?

Awaiting for your response.

Thanks.