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Former Member
Dec 03, 2009 at 03:12 PM

Documents Search - Delete Attached Documents

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Hi,

I am trying to figure out a way to delete attached documents from CRM tickets. There are instances where the user is attaching the wrong document to an interaction record. There is currently no known way to delete this attachment. Is there a way to do this? We want to be able to delete attachment totally...not just archive.

We are using CRM 5.0

Thanks,

John.