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Former Member
Dec 03, 2009 at 02:52 PM

How to assign the new transaction type ZSLFN001 instead of SLFN0001


Dear Experts..

Recently we are using SOLMAN 7.0 EHP1 SP4 in service desk function, we have to define our own message status, but not using the standard 'SLFN0001'. I wanna copy a new one, Since the status is not enough for us, and also for the notification mail's activation. can anybody tell me how to do so??

Only changes in this is needed, others still using the SAP Standard.

Also.. as I know... If I have changed this ( I mean the messages status in the drill down button), the function 'Sent to SAP' will not working properly... IS THAT TRUE??