Auto save draft email C4C ticket

[DAcker]

Hi experts,

does the feature exist to automatically save a draft of the email i'm writing in the c4c Service ticket?

Thanks & best regards,

Deborah

[nish_murthy · Accepted solution]

Hello Deborah,

Currently, auto save of e-mail draft is not available in Service Tickets. Since this is a product enhancement request, please raise this requirement on our official channel for product enhancement requests/new requirements at SAP Customer Influence Site: https://influence.sap.com/SAPCloudforCustomer

Please file this request so we can gauge customer demand for this functionality and prioritize this in our backlog for upcoming releases accordingly.

You could also vote for an already raised similar request - https://influence.sap.com/sap/ino/#/idea/219305

Kind Regards,

Nishanth

[DAcker · Accepted solution]

Thanks nish_murthy for your response!

I voted for the existing request and created a separate customer request:

https://influence.sap.com/sap/ino/#/idea/221319

Everyone who would be as well happy about this feature - please vote! 🙂