We are using SRM 5.0 and have found this strange problem where a SC is awaiting approval status but there is no workflow item generated when we check for the sc in bbp_pd.
We tried to check in swi1 for workflow item id for that particular but are not able to see this SC.
What could be the reason where the workflow is not started since in our case once the sc is created workflow gets started automtically in this case that has not happend.
we ran the clean_req_req_up job and bbp_get_status_2 for this sc but no help
Any help in this regards will be highly appreciated