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Former Member
Dec 03, 2009 at 02:33 AM

tickets assignment..

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HI

this is krishna.. recent i got an oppurtunity in sap.. here they assigned tickets assignement? will it be the role of a functional consultant? for time being they have assigned? and what is the tool SM7? this they r using rt now? here my work is i have to analyse the ticket and assigned to particular module.. can u guide me hw to work on this?? how this environment will be??