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Dec 02, 2009 at 05:38 PM

Component responsible for 'END' button in CTI Toolbar in IC Web UI

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Hi,

We are facing somes issues while doing validations in the IC Web UI .

Some of the Global Flags we were setting for the

Validations are not getting cleared when we click on the 'END' Button present in the CTI Toolbar in the IC Web Ui.

Due to this Validations are failing.

We were not able to find the Component responsible for bringing this Buttons in the CTI Toolbar .

Can anyone help in finding out the Component responsible for ths feature.

When we Click on 'END' Button the event 'EH_INTERACTION_ENDED' in the Class CL_ICCMP_CUCOIREC_IMPL is getting triggered but not able to find the Class is present in which Component.

Any suggestions will be highly appreciated.

Regards,

Sijo...