Hi Service Gurus,
I am trying to capture cost related to a service order. I did the following
1) Copied and used SRVO as ZRVO.
2) Did all settings under master data --> Cross application settings (assignment of cost center especially)
3) replicated service specific charecteristics (transaction types, Item Categories)
4) Did integration settings (SCRM setting in ECC) . I used Leadign BTCat (), Transaction type (ZRVO), Service org (), Service team (*), Level(transaction), SAPCRM as controlling scenario
Created and released a service order. Still In KO03 I am unable to find internal order relevant to my service order.
I have follwed best practice guide for implementing that.
It is happening for my service org when i create SRVO service order. Where am I missing?
Regards,
Guest123