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Former Member
Dec 02, 2009 at 05:29 PM

Internal Order not getting generated

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Hi Service Gurus,

I am trying to capture cost related to a service order. I did the following

1) Copied and used SRVO as ZRVO.

2) Did all settings under master data --> Cross application settings (assignment of cost center especially)

3) replicated service specific charecteristics (transaction types, Item Categories)

4) Did integration settings (SCRM setting in ECC) . I used Leadign BTCat (), Transaction type (ZRVO), Service org (), Service team (*), Level(transaction), SAPCRM as controlling scenario

Created and released a service order. Still In KO03 I am unable to find internal order relevant to my service order.

I have follwed best practice guide for implementing that.

It is happening for my service org when i create SRVO service order. Where am I missing?

Regards,

Guest123