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Former Member
Dec 02, 2009 at 03:32 PM

Two log-ons before viewing the PO document for approval.

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Hi Workflow Experts,

We have a problem wherein the system requires the PO approver to log-on twice before viewing the PO for approval.

The customer requirement is to approve a PO using workflow. Below is the brief description of the scenario;

DESCRIPTION OF REQUIREMENT:

Step 1. A purchaser creates a Purchase Order and saves it.

Step 2. An email notification is received by the approver. In the notification, an attachment is double-clicked to activate the

log-on screen (this is an OS log-on). The approver logs into the OS log-on screen then the system directs the approver

the PO for approval.

PROBLEM:

In step 2, another log-on screen (this is the SAP log-on) appears after the approver was logged in the OS log-on.

HOW CAN I REMOVE THE SECOND LOG-ON SO THAT IT WILL COMPLY WITH THE REQUIREMENT OF ONLY ONE LOG-

ON.

I hope you can help me soon. THANK YOU VERY MUCH IN ADVANCE...