Hi Workflow Experts,
We have a problem wherein the system requires the PO approver to log-on twice before viewing the PO for approval.
The customer requirement is to approve a PO using workflow. Below is the brief description of the scenario;
DESCRIPTION OF REQUIREMENT:
Step 1. A purchaser creates a Purchase Order and saves it.
Step 2. An email notification is received by the approver. In the notification, an attachment is double-clicked to activate the
log-on screen (this is an OS log-on). The approver logs into the OS log-on screen then the system directs the approver
the PO for approval.
PROBLEM:
In step 2, another log-on screen (this is the SAP log-on) appears after the approver was logged in the OS log-on.
HOW CAN I REMOVE THE SECOND LOG-ON SO THAT IT WILL COMPLY WITH THE REQUIREMENT OF ONLY ONE LOG-
ON.
I hope you can help me soon. THANK YOU VERY MUCH IN ADVANCE...