Problem with Red Canyon Printing Reports from Windows 10 Enterprise Workstations
At all sites where they have images/updated client workstations with Windows 10 Enterprise, the Red Canyon Systems users of Log In, CenterFit, etc. (rcsmain.exe) cannot use the Reports print function from their workstations.
They are able to select the report from our Reports menu, display the print preview of the first page of the report.
When the user attempts to select a printer, export, or page forward/backward option – the print preview keeps on rewriting and then just showing headers, column headings, titles, and footers without data. At the top of the window in the navigation bar, the tools are still showing, but the page counter changes from 1 of 20 (as an example) to that of 1,2+ and it tries to keep rewriting the collected data over and over without success.
It worked perfectly on any workstation running all the way up through Windows 10 64 bit Version 10.0
Build 17134
I am trying to find out if it is a driver issue (the drivers for report generation and printing are located in RCSProg – Crystal versions of drivers). That is the same directory folder as always – including the location of the ads.ini file that tells the database server where to find the services and location of the data.
Anyway, is there something else that needs to be unblocked or an exception of some kind to be able to allow printing/previewing/and data gathering?
The problem only exists at sites where the user has been upgraded to Windows 10 Enterprise.
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