Hello,
I´m facing the following problem while implementing CRM Service via Best Practices for CRM V1.70:
Building Block Configuration Guide C26 CRM SERVICE:
Section 3.3.3 WFM Core Settings:
3.3.3.1 Maintaining Service Arrangements for Employee
Assignment Block u2018Service Arrangementsu2019:
In Assignment block Location there is no address type-ID u2018XXDEFAULTu2019 for adress source u2018Organizationu2019. Thus I receive the following error message: u2018Enter a valid address usage typeu2019. Address type-ID u2018XXDEFAULTu2019 is only available for adress source u2018Individualu2019.
What exactly do I have to do in order to make address type-ID u2018XXDEFAULTu2019 also available for adress source u2018Organizationu2019.
Thanks in advance.
Best regards,
AEV