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Former Member
Dec 02, 2009 at 12:13 AM

Misapplied payment on customer invoice

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Hi everyone,

I am trying to find ou t if there is an easier way to do fix this situation.

I received a check from a customer but it was erroneously applied to a different customer.

The payment has been deposited to the bank so I am unable to cancel the incoming payment.

If i cancel the the deposit, other deposits for the day will also be open.

Is there another way of applying the payment to the correct customer?

Thanks,