Sales orders from CRM are not getting blocked with credit check

[Former Member]

Hi All

I have configured ECC in such a way that , if cutomer does not have enough creditlimt, then those sales order will get blocked. Our orders will come from CRM, and some times some orders are not getting blocked with credit check even though the customer does not have credit limit. And at the same time some orders are blocked with credit check...what are all the things that should be checked to diagnose the problem.

Thanks in advance for looking into this

[Former Member · Accepted solution]

Please check if you have any custom code/user exit in ECC which uses transaction code (VA01 , VA02 or VA05 etc) prior to invoking credit checks.

Orders created via CRM will not have transaction code set (SY-TCODE).