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Dec 01, 2009 at 07:38 AM

My workitem goes to all agents.

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Dear All,

I have created a rule to determine the agent.The rule picks the correct agent.

When I integrated this rule with workflow , the workitem goes to all agents.

The task where I defined the rule is set as general task.

When I execute the workflow from SWUE or SWUS, workitem goes to right agent.But when the workflow is executed from standard transaction ,say ME52N, the workitem goes to all agents.

Following is the binding between rule to workflow container of ABAP dictionary reference WFSYST-AGENT.

&RULERESULT&	<-	&_RULE_RESULT.AGENTS&

Is it correct?Please suggest me if I am wrong for which I will be grateful.

Thanks and regards,

S.Suresh