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Former Member
Nov 30, 2009 at 10:15 PM

SAP_CR has encountered a problem and needs to close



I have a client currently using SAP B1 2007 SP00 PL47.

They have multiple SAP B1 companies set up.

SAP Crystal Report(CR) integration Add On is installed.

Crystal Report 2008 is also installed.

My client logon to SAP company A, run a report from the CR Add On.

While waiting, he then logon to Company B and do other work.

Then he received a message "SAP_CR has encountered a problem and needs to close". we are sorry for the inconvenience.

Note that

1. the error only happens when my client logon to 2 companies at the same time.

Has anyone encountered that problem before?