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Expense Items on Service Confirmations / CATS/CO Integration

Dear colleagues

We're struggling with the integration of Expense Items in Service Confirmations with CATS / Controlling.

When we mark the item category as costing relevant, we get the following error:

  • Enter a user name (Notification E BK 259)

  • Enter Controlling Area (Notification E BK 031)

  • Enter The DocHeader (Notification E BK 031)

If we don't mark the item costing relevant, we get the following error:

  • Object not known in CO

Who had similar troubles and could solve them?



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1 Answer

  • Posted on Apr 26, 2010 at 03:31 PM

    Hi Christian,

    please check SAP note 664096:

    32. BK 031 (Enter a cost element)

    Check that a cost center has been assigned to the employee for whom the expenses are being booked. You can maintain this data in transaction PA30 or PPOME.

    Check that a cost element has been assigned to the item type in Customizing: Transaction SCRM-> Customer Relationship Management -> Settings for Service Processing -> Time Sheet Integration -> Define Derivation of Attendance Type, Activity Type and Cost Element

    If you don't have any cost-related data, please implement note 875582.

    If you are using spare parts, please ensure that a plant is maintained in table OFIC_PLANT_SRV. The system reads table MARC in R3 using the material and plant as key. If no plant is given, no entries are found. In this case, the system assumes that the materials are procured externally and creates expense items. No cost element exists for these items. The Customizing path is:

    Customer Relationship Management

    Master Data

    Organizational Management

    Assign Plant and Storage Location to Service Organizational Units

    best regards,


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