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Former Member
Nov 30, 2009 at 06:06 PM

SKU stock is avaliable but not getting confirmed in the Sales order

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Hi Friends,

Scenairo - Sales order is showing that the line item is not confirmed on the required delivery date even the sufficient stock is available in the respective batch and storage location

Here my client is having a process Order to cash process which is mostly one day delivery, Presently we are facing an issue that even suffcient stock is available

for SKU "123" it is not showing confirmed delivery date.

Normally in sales order creation, Requested delivery date is getting picked up from the route calender.

We are creating the sales order on thrusday and want the delivery to be on friday.Presently Stock - 50 qty available in the respective batch - "AB". But while entering the SKU 123 in the item level system picked up Friday route.But it is not confirming on friday (next day) but confirmed on next to next thursday.

This is happening randomly and not able to replicate the scenario in testing server also because it a rare scenario.Checked in the standard configurations , change log of customer level , SKU, route, availablility check etc., but we are not able to come to you concrete clue.

But the other SKUs in the sales order getting confirmed as per the Route which is in the item level. This happens very rarely in the sales order level.

Can any one share your thoughts to analyze this sceanrio or may suggest some different approach..

Thanks & Regards,

Stalin..