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Former Member
Nov 30, 2009 at 05:56 PM

Shopping Cart Tax amount field zero

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I am implementing SRM 7.0 in the Classic scenario, and believe I have carried out all the required configuration to support the tax calculation to take place in our ERP system. This is what we currently do with our EBP 3.0 system.

When I create a 'Describe Requirement' shopping cart although the tax rate is correctly displayed as 15.0%, the tax amount field is displayed as zero instead of the correctly calculated tax amount.

Does anyone know if there are any known problems in this area.

Mant Thanks

Claire

Edited by: Claire Crosby-Clarke on Dec 1, 2009 12:38 PM