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No customer master record exists for sold-to party VP199 in Return Order

Hi Experts,

I have configured Sale order to Billing cycle and successfully done billing and tested in SAP ECC 6.0.

But I am unable to copy Return order with reference to sale invoice.

It gives error

No customer master record exists for sold-to party

Message no. VP199

Since I have already created sale order and done till billing, customer master do exists and system didn't give any errors during sales cycle creation.

I have checked almost all configurations and couldn't find solution. Also I have referred all SAP threads available in google and couldn't find relevant thread for this issue in Sale Return order.

Kindly guide me to resolve this issue.

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7 Answers

  • Best Answer
    Jan 11 at 10:19 PM
    -1

    Hi Bilgin,

    Yes , these customer codes do exist in KNVP table.

    As you suggested , I have entered Partner functions screen in VD02 and saved the master data without making any changes.

    But still error remains the same.

    Please suggest alternate way to resolve this error.

    Regards,

    Binoy.

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  • Nov 07, 2018 at 06:02 PM

    Have you checked partner determination in VOPAN transaction for the document type?

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  • Nov 13, 2018 at 12:57 AM

    Hi Maximiliano,

    Yes, I was configured Partner determination in VOPAN.

    Kindly suggest further to resolve this issue.

    Regards,

    Binoy.

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  • Nov 22, 2018 at 01:09 PM

    Sorry, saw this late.

    Have you resolve the issue? What was it?

    I would guess it would be related to the account group of the customer and the assignation of it to a partner function in VOPAN.

    Regards,

    Maximiliano Isoba.

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  • Dec 08, 2018 at 11:35 PM

    Hi Maximiliano ,

    Thanks for revert

    No. I couldn't resolve this issue still...

    Customer Account Group was assigned to partner function already in VOPAN and thus it was allowed me to create sale order cycle.System only not allowing to create sales return order.

    Could you please suggest some alternate solution ?

    Regards,

    Binoy.

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  • Dec 09, 2018 at 08:24 PM

    Check table KNVP to see whether any records exist for this customer for this particular sales area. This error is being raised in cases where the user who creates the master data has not entered in Partner functions screen. If you enter Partner functions screen in VD02 and save the master data without making any changes, this error would be resolved.

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  • Feb 02 at 11:28 PM
    -1

    Hi,

    Thanks for your support.

    I have resolved this issue. It was copy control settings issue.

    Regards,

    Binoy.

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