If customer claim return of 5 kg, but the actual goods return is only 3 kg, however customer needs to credit 5 kg back to customer. Current situation: credit memo for 3 kg is creation based on return delivery, the credit memo for another 2 kg is created by FI. we wish to be able to create only 1 credit memo for the 5 kg. To be discussed in Integration with FI"
Pls help me to know any possibility on this
Thanks in advance