Skip to Content
0
Former Member
Nov 30, 2009 at 06:50 AM

Free goods issue in return order

92 Views

Dear Guru's

Please help to resolve the below issue

We have Free goods process, If customer is ordered 10 goods will give 1 as free good total quantity 11 for this I have maintained the condition record, I have created a sales order for total quantity u2013 100 + 10 free goods = 110 when ever I have entered the main item (line item #10) system automatically proposes the free goods quantity in line item # 20, Out this hundred quantity customer has returned 50 quantity so I have created return order with reference to invoice so in return order both line items have been copied with actual quantity (100 + 10 Free goods). So I changed the main item quantity as 50 (because customer has returned only 50 quantities + free good (for 50 items) 5 = 55)

Here my requirement is when ever I have changed the main item quantity in return order system is not calculating the free good proportionately as per the free goods condition record.(for 10 item 1 item is free)

Ex:- when I have changed the return order main item quantity as 50 still free goods showing as 10 only(in line item #20) (which is for 100 quantity)

What customization is required system should update free goods proportionately as per the free goods condition record in Return order.

Regards,

Hari Krishan