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Former Member

Images with transparent backgrounds in MDM

I've got several images in MDM with transparent backgrounds, yet when i look at these in image manager (or thumbnails in data manager) they look terrible. The transparency is black for example, among other issues. These images are all okay in photoshop, they have been saved as .png and imported through the data manager.

Has this import ruined these image files on the way in? When my search engines etc extract the images, what of the transparencies?

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    Former Member
    Nov 30, 2009 at 12:25 PM

    Hi Adam,

    MDM makes use of Internet Explorer quite frequently. I can imagine that this engine is also used to display images in MDM. However, Internet Explorer in version 6 does not support transparency in PNG images. That is why the black background occurs.

    Since your images after upload are only saved in a binary object in the database, you should not encounter any data loss when using the same images. If you need to create variants, I would consider using Photoshop for the creation of those.

    I hope that helps you further.

    Best regards


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