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Former Member
Nov 29, 2009 at 05:19 AM

SAPphone in IC WebClient

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Hi,

Questions:

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How to integrate the older SAPphone into the IC WebClient?

The IC WebClient configuration (profiles) is geared towards the use of the ICI CTI interface but how to configure the SAPphone into the IC WebClient?

How when using the SAPphone is the IC WebClient agent mapped to a workcenter?

Thanks,

Patrick