"Hanging" worklist in AR31

[Former Member]

Hello gurus,

I've created substitution and worklist for mass asset change. I released the worklist several hours ago in AR31. But when I refresh its status, it's still "In process" and nothing more happens. No background process is runnig in SM50, no SQL activity in system trace is visible, no changes are being made to any assets in the worklist.

When I test the same substitution and worklist for only one asset, it works OK.

Please, what can be wrong with the worklist?

Thank you,

Ondrej

[former_member375980 · Accepted solution]

Hi Ondrej,

Can you kindly check the customizing for workflow. You find the

customizing of the workflow in transaction SWU3.

note 547419 point 1 workflow basic customizing

Please execute the "Automatic customizing" in SWU3.

Please check in transaction OAWF if the responsible users are

assigned to the workflow tasks

Assign agents to the following tasks:

-Correct worklist

-Release worklist

In addition check if the users are assigned to the workflow-tasks in

the basis-component (transaction PFTC).

Task type: TS - Standard task

Task : corresponding task (e.g.8011 - release worklist)

Under additional data > agent assigment

I also attached some interesting notes, please review them :

547893 FAQ Workflow, definition

322526 Analysis for workflow problems

75976 Problems with mass changes / mass retirement

439004 Worklist mass change terminates

330520 Error in the Autocustomizing workflow: PD transport

127887 Performance measures for large datasets

Blaz

[Former Member]

Hi Blaz,

thank you very, very much

Ondrej

[angielina]

¿Hola como estás? Pudiste resolver esto? Qué solución aplicaste finalmente?