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Former Member

How to post Dunning Charges and Interpretation of the Dunning Form labels

Hi,

We had an issue in Dunning process and below clarifications being expected by business

  • why Dunning charges doesn’t post in standard SAP FI?
  1. If so, how to post the Dunning charges?
  2. If manual, how the user knows the list of Dunning charges to be posted. Is there any report?
  • In the Dunning form output, there are 2 labels...

How to explain the Customer that, which Total value has to be paid ‘as of Today’

  1. Total of Due items = Total of invoice value+ Dunning charges in current form
  2. Account balance = Total Account balance of the customer prior to charging the Dunning charges in the current Dunning notice
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