Hi,
We had an issue in Dunning process and below clarifications
being expected by business
- why Dunning charges doesn’t post in standard SAP
FI?
- If so, how to post the Dunning charges?
- If manual, how the user knows the list of
Dunning charges to be posted. Is there any report?
- In the Dunning form output, there are 2 labels...
How to explain the Customer that, which
Total value has to be paid ‘as of Today’
- Total of Due items = Total of invoice value+ Dunning
charges in current form
- Account balance = Total Account balance of the
customer prior to charging the Dunning charges in the current Dunning notice
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