Hello folks,
at my customer we observe a strange behavior when sending spools to a printer which is configured as Device type SAPGOF
Since a long time this printer works fine when the user is initiating his Spool from a Frontend running a Screen resolution 1280x1024 or lower but always in a Ratio (4:3). Today the Print looks still fine when initiating from a Frontend running a Screen Resolution 1280x1024 or lower.
Now the Customer starts to order new 22" Screens having a resolution of 1680x1050 (ratio 16:10). Now we observe that the output is stretched by about 1inch and about 20pixel are missing on the right papgerborder. We are using A4 as a physical Papersize.
Does anybody have an idea about the root cause of this behavior or even better a solution to fix it?
I appreciate any help
Regards
Alex