C4C - Jam Integration Error after C4C 1811-Upgrade

[SCHNEIDERT]

Dear Experts,

some weeks ago we have integrated C4C and SAP Jam Collaboration. We've tested it and everything worked fine.

Today I logged in at C4C and in the Feed tab I got the error message:

So in the last weeks nothing in the configuration has been changed. The only thing I can imagine is the C4C upgrade to 1811 on October 21st.

Does anyone else have that problem? Or can someone maybe check it in their C4C-Test-system?

What would be the best approach to fix that issue except from deleting the old configuration settings and do it again?

BR

Tobias

[SCHNEIDERT]

Issue has been resolved by SAP Hosting-Team.

[former_member47640]

schneidert Can you check if the configuration in C4C is still existing?

[former_member47640]

To me this looks like C4C as you said you upgraded that system.

[former_member47640]

Hi Tobias,

I'm sorry to hear about this. My first thought is to create a support ticket for something like this.

Best, Christian

[SCHNEIDERT]

Hi Christian,

I will check on Monday with a C4C Consultant. Do we have to create the ticket for C4C or for Jam?

Best regards

Tobias