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Former Member

Identity Management 7.1 SP3

Hi

After updating the UI in a working 7.1 system with SP3, login for the web UI fails with the following messages: (this is regardless of account)

+ Access Denied

+ Service is down

Any suggestions gratefully received

thanks

James

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1 Answer

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    Former Member
    Nov 25, 2009 at 07:41 AM

    Hi James

    What DB do you use?

    Have you tried restarting the Data Source and the IDM Application?

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    • Former Member Former Member

      Hi

      Thanks for the responses this issue has now been resolved, it was caused in the main by an incomplete 9-language-data.sql ?

      which resulted in a partially updated db, (Lots of nasty problems resulted) and of course caused a version conflict between UI and DB, giving java connectivity errors in the AS logs. And the posted UI error messages after login

      So the points have gone to Christian.

      Thanks

      James