Why does every sales order goto VKM3 even if the credit limit is not exceeded?

[ali-sd]

Dear Experts,

One of my clients called me up and asked the below question.
"I have a customer, whose credit limit is 4 lacs. He already utilized 1 lac (25%). Now when I created fresh sales order (worth 50,000 INR), I can see it in VKM3. Why does it go into VKM3 when the credit limit is not exceeded yet?"

When I personally checked the same sales order (50,000 INR) in VKM1 (Blocked SD documents) - it was not there. Obviously because this order did not exceed the credit limit. Then I had him complete the delivery and billing, and the same is posted to accounts.

He again asked the same question: I know it is not blocking me to create Delivery/PGI. But why a sales order should goto VKM3 when it has not exceeded the credit limit?
VKM3 is a place where we release blocked sales orders.

But I would like to ask all experts here, is VKM3 only to release blocked sales orders?
If not, then why such sales orders (who dint exceed the credit limit) come in VKM3?

Please guide me further.

[ali-sd]

Dear JP Sir,

Do you mean to say that the sales order (13324218) appears in VKM3 due to the settings of oldest time (90 days)?

But in FBL5N (executed as on today - 14.11.18) there is no open item which is overdue for 90 days. Please refer the below image.

[ali-sd]

Dear JP Sir,

Please find the below OVA8 controls.

[jpfriends079]

Check how old is the oldest time.

Hope that is not more than 90 days.

Thanks,
JP

[jpfriends079]

It is difficult to generalise anything with the info provided by you. As you didn't mention credit exposure of the customer in question. Therefore, for ease of understanding, use standard report CHECK_CM with TCode SE38. This will give you a fair idea and understanding of the credit situation of sales doc in question.

Thanks,
JP

[ali-sd]

Thanks for your reply.

Please find the needed data (FD32 details).



Then I created new sales order (13324218) worth rupees 11,000.00 INR

But when I checked it in VKM1 - it does not appear. Because this customer did not exceed his credit limit at all.

When I checked (13324218) this order in VKM3, it appears. Please refer all columns of ZVKM3

Below are the CM-CHECK details from SE38 (for this sales order 13324218)

Awaiting for your response please.

[jpfriends079]

Can you provide the screenshot for OVA8?

Thanks,
JP

[Lakshmipathi]

As you should be aware, a sale order can be blocked with "Delivery Block" and such of those sale orders will also pop up in VKM3. If you want to check only such of those orders, you need to check via VKM1

[Lakshmipathi]

Yes VKM3 is not only used to release a blocked sale order but also for a credit release sale order. If you want to get only blocked sales order, you have to use transaction VKM1.

[ali-sd]

Thanks for the update.

But I dint get your point (VKM3 is not only used to release a blocked sale order "but also for a credit release sale order"). Could you please explain it?