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Former Member
Nov 24, 2009 at 04:01 AM

SAP PREPARE phase : Unable to import data from Master DVD

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Hi,

While executing prepare phase we are repeatedly getting the same error. It says -

ERROR: Extraction

of /upg_cd/master/UMN_OS400_PPC64/DBINDEP/CTRL7000.SAR to

directory /usr/sap/put failed.

Check log file CAR.ECO/CAR.SAV for error message.

ERROR: unable to import data from CD, code -62

The same error occurs even if we upgrade in server,exit or scroll mode.

We did not face this error on other systems, not sure what is causing

this. I have tried re-copying the master DVD, reset the prepare phase

couple of times however the same error is encountered. Please help us

resolve this asap as the Upgrade is being delayed.

UPGDIALOG log file

===================

Target SAP system is PRD

>>>>>>>>>> Input Wizard <<<<<<<<<<

Please enter up to 24 mount points for CDs.

Enter at least the mount point for the CD titled "Upgrade Master CD/DVD"

Please enter up to 24 mount points for CDs.

Enter at least the mount point for the CD titled "Upgrade Master CD/DVD"

> MOUNT POINT 17 =

> MOUNT POINT 12 =

> MOUNT POINT 01 = /upg_cd/master

> MOUNT POINT 07 =

> MOUNT POINT 16 =

> MOUNT POINT 04 =

> MOUNT POINT 11 =

> MOUNT POINT 19 =

> MOUNT POINT 15 =

> MOUNT POINT 02 =

> MOUNT POINT 03 =

> MOUNT POINT 23 =

> MOUNT POINT 10 =

> MOUNT POINT 24 =

> MOUNT POINT 21 =

> MOUNT POINT 13 =

> MOUNT POINT 06 =

> MOUNT POINT 14 =

> MOUNT POINT 22 =

> MOUNT POINT 08 =

> MOUNT POINT 09 =

> MOUNT POINT 05 =

> MOUNT POINT 20 =

> MOUNT POINT 18 =

Reading data from "Upgrade Master CD/DVD"...

Extracting archive "/upg_cd/master/UMN_OS400_PPC64/DBINDEP/CTRL7000.SAR" to "/usr/sap/put" ...

ERROR: Extraction of /upg_cd/master/UMN_OS400_PPC64/DBINDEP/CTRL7000.SAR to directory /usr/sap/put failed.

Check log file CAR.ECO/CAR.SAV for error message.

ERROR: unable to import data from CD, code -62

If the code indicates a read error (see HELP):

Try to use another CDROM drive first (on any remote host).

If this fails too, most likely the CD itself is corrupted.

? continue

? cancel

Waiting for input since Nov 23, 2009 4:24:23 PM

> continue

Connection to SAPup was closed

===================

Regards,

Nick