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SXI_CACHE Cache Refresh Error

richard_m2
Explorer
0 Kudos

Hi,

I am getting Runtime Cache Error when running transaction SXI_CACHE in PI 7.1:

Unable to refresh cache contents

INTERNAL_ERROR

Error 'HTTP status code 401 Unauthorized' while executing HTTP request (calling method 'get_status')

Error during last attempt to refresh cache

INTERNAL_ERROR

Error 'HTTP status code 401 Unauthorized' while executing HTTP request (calling method 'get_status')

Can anyone help to resolve this issue?

Thanks.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi RMS,

As you see in the error messages its purely credentials and authorization issue.

Please ensure below items are intact in your system.

1. Under 'echnical Setting' ensure, you are using the correct port number (It will be your system HTTP port)

2. ensure Path Prefix has value /dir/CacheRefresh

3. Under Logon & Security - Select 'Basic Authentication' confirm the popups and ignore if any warnings

4. For logon data, enter the client of your Integration Server and the user PIISUSER with the valid password.

5. Under Special Options, set Timeout:30000, HTTP Settings: HTTP Version: HTTP 1.0, Compression: inactive, Compressed Response: No; TTP Cookies: Accept Cookies: Yes (All).

6. Save these settings, perform Test Connection

report back if you find any further issues.

Regards

Sekhar

richard_m2
Explorer
0 Kudos

Hi,

I checked the settings...

PIISUSER user is not locked and path prefix /dir/CacheRefresh is correctly specified and also all the settings in RFC destination are correct. I will post the trace and results as soon as I can.

Thanks for the help. I have awarded points for response.

richard_m2
Explorer
0 Kudos

The issue was password was showing initial, after saving, now the password is showing saved. I tested again and did full cache refresh and it was successful. Thank you both Raghu and Sekhar, this resolved the problem.

Former Member
0 Kudos

Hi RAM,

This was one of my check list item that i suggested to perform

4. For logon data, enter the client of your Integration Server and the user PIISUSER with the valid password.

anyways we are happy that it's resolved and working fine.

may be you need to appriciate in the help in SDN way of doing.

Regards

Sekhar

richard_m2
Explorer
0 Kudos

Hi Sekhar,

I have awarded points appropriately and appreciated with thanks. Did I miss anything anywhere? Anyway, I have awarded points again with problem solved. All the help is always appreciated.

Best regards.

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi,

Please check the INTEGRATION_DIRECTORY_HMI RFC destination in sm59.

Also check if PIISUSER is locked.

Please do a cache refresh again and catch the default trace and paste it as its not possible to get the cause of the issue with the above details.

Cheers..,

Raghu