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Former Member
Nov 23, 2009 at 12:12 PM

Issue when opening Xcelsius-file in InfoView

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Hi all,

We have a setup with following hw/sw:

Srv:

MS Windows 2003 SP2

4 GB RAM

40 GB HD (9 GB unused)

Intel Xeon E5430 @ 2.66 GHz

BO Edge XI 3.1

Integration Kit for SAP systems

Microsoft Office 2003

Crystal Reports 2008

Xcelsius 2008

Live Office

The dataflow is like this. Using CR we access SAP tables using 6 different reports. In Xcelsius we have inserted several LO objects to fetch data from CR and thereby updateting the graphs in Xcelsius. The update only runs when the user has selected a vendor in a combo box and presses an refresh button.

My issue is when I open the Xcelsius file in InfoView and press the refresh button in the dashboard, then the load time is between 2-5 minutes from the click to the graphs are displayed. Can anyone come up with some great ideas on how to decrease the loadtime? I would be happy to supply any other info that may be relevant for a solution to this problem 😊

BR,

Anders